A Fredricksburg distribution center was looking for better ways to simplify temporary employee call-offs and improve work attendance.
In their work environment, having adequate staff coverage was critical. So rather than tackling the issue himself, the Plant Manager turned to Berks & Beyond’s Lebanon employment agency for help.
Berks & Beyond understood how important attendance and proper call-offs were to this client. So, we implemented the following solution to help turn things around:
- We re-communicated the client’s time and attendance expectations, as well as our own, in person to each employee on assignment there.
- To ensure compliance moving forward, our coordinator issued verbal warnings regarding consequences to each employee who failed to follow policies.
- Temporary employees were required to call-off with both Berks & Beyond and our client.
- We kept an attendance log for each of our employees.
Since communicating in-person with temporary employees and implementing the new policies, attendance and call-off procedures have been followed over 90% of the time.
The Plant Manager for this distribution center is very satisfied with attendance, our staffing services and our business relationship – and he looks forward to strengthening that relationship in the future.
Write Your Own Staffing Success Story
Contact our Lebanon employment agency, or your local Berks & Beyond office, to find out how we can deliver real Results at Work for your organization.